GUidelInes

Please see below for 123Hub's Terms, Conditions and Policies.
1300 889 123
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PRIVACY POLICY

1. Security

  • All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

2. Changes to our privacy policy

  • Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, we will update you on the changes of our privacy policy by email.
3. Data transfers
  • We may hold your data on servers in Australia and any other territories as we see fit from time to time. We may also transfer your data to our overseas offices or to any people listed at Clause 3 above, who may be located in or outside of Australia.
4. Your consent and rights
  • By using our service, making an application or visiting our website, you consent to the collection and use of your information and other activities as outlined in this policy.
  • Under the Privacy Act (the “Act“), individuals have the right:
a) to check whether we hold personal data about you and to access such data;
b) to require us to correct as soon as reasonably practicable any data relating to you that is inaccurate;
c) to ascertain our policies and practices in relation to personal data and the kind of personal data held by us; and
d) to withdraw your consent to the use of your personal data for marketing purposes and we shall not use your personal data for marketing purposes after you communicate your withdrawal of consent to us.
  • You may exercise your opt-out right by notifying us if you wish to withdraw your consent to the use of your personal data for direct marketing purposes. Please send requests to optout and for access to data, correction of data, information regarding policies and practices and kinds of data held, questions or complaints to: 123Hub Services

Address: 103-105 Browns Plains Road, Browns Plains, 4118
Tel: 1300 889 123
Email: services@123hub.org4.

  • In accordance with the Act, we have the right to and may charge a reasonable fee for processing any data access request.

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Cookie policy

Cookies

  • Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
  • A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
  • We use the following cookies:

a) Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
b) Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
c) Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

  • Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  • We may use the following third party web analytic services on the website. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use the website. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. These analytic services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.
  • Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google’s ability to use and share information collected by Google Analytics is in accordance with their policies: http://www.google.com/policies/privacy/partners/
  • You can prevent Google’s collection and processing of data by using the Google Ads Settings page or downloading and installing their browser plug-in (https://tools.google.com/dlpage/gaoptout).
  • You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

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Website Terms & Conditions

123 Achieve Pty Ltd t/a 123Hub
1.We respect your privacy

  • 123 Achieve Pty Ltd t/a 123Hub respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
  • "Personal information" is information we hold which is identifiable as being about you.
2. Collection of personal information

  • 123 Achieve Pty Ltd t/a 123Hub will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
  • You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
  • Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information

  • 123 Achieve Pty Ltd t/a 123Hub collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Use of your personal information

  • 123 Achieve Pty Ltd t/a 123Hub may use personal information collected from you to provide you with information, updates and our services. We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.
  • 123 Achieve Pty Ltd t/a 123Hub may contact you by a variety of measures including, but not limited to telephone, email, sms or mail.
5. Disclosure of your personal information

  • We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
  • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.
  • We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of 123Achieve Pty Ltd t/a 123Hub, www.123Hub.org, its customers or third parties.
  • Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia. These may include, but are not limited to EEA, Switzerland and certain non-European countries(including the US and Canada). Group123 (ABN: 40 627 623 607) is a trading name of 123 Achieve Pty Ltd) Website_Privacy Policy
  • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

6. Security of your personal information

  • 123 Achieve Pty Ltd t/a 123Hub is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
7. Access to your personal information

  • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at info@123hub.org.
  • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.

8. Complaints about privacy

  • If you have any complaints about our privacy practises, please feel free to send in details of your complaints to 109 Browns Plains Road, Browns Plains, Queensland, 4118. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

9. Changes to Privacy Policy

  • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or noticeboard. Please check back from time to time to review our Privacy Policy.
10. Website
  • When you visit our website When you come to our website (www.123Hub.org) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
  • Cookies We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. Group123 (ABN: 40 627 623 607) is a trading name of 123 Achieve Pty Ltd) Website_Privacy Policy In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Ad words. These ads may appear on this website or other websites you visit.
  • Third party sites Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that 123 Achieve Pty Ltd t/a 123Hub is not responsible for the privacy practises of other such


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Membership Terms & Conditions

1. Acceptance of Terms:
  • By becoming a member with 123Hub, you agree to comply with and be bound by the terms and conditions outlined herein. If you do not agree with any part of these terms, please do not proceed with membership.

2. Membership Eligibility:

  • Membership is open to individuals and businesses meeting the criteria set by 123Hub. We reserve the right to refuse membership to any applicant without providing a reason.

3. Membership Fees and Invoicing:

  • Membership fees will be invoiced monthly in advance and are due and payable upon receipt. Late payments may incur additional fees. Invoices will be sent electronically to the email address provided by the member.

4. Late Payment

  • A late fee will be applied to any outstanding balance not paid within [number] days from the due date. Continued failure to pay may result in the suspension or termination of membership. 

5. Security Deposit:

  • A security deposit may be required upon membership enrolment. This deposit will be held to cover any damages to the space or outstanding fees and will be refunded, less any deductions, upon termination of the membership.

6. Membership Renewal:

  • Memberships automatically renew on a month-to-month basis unless terminated by either party with a [number]-day notice. Members are responsible for notifying 123Hub of their intention to terminate.

7. Changes to Membership Fees:

  • [Your Coworking Space Name] reserves the right to adjust membership fees with [number]-days notice. Notice will be provided via email to the member's registered email address.

8. Facility Usage:

  • Members are entitled to use the coworking space during operating hours in accordance with their membership plan. Any misuse of facilities or violation of space policies may result in the termination of the membership.

9. Termination by [Your Coworking Space Name]:

  • 123Hub reserves the right to terminate a membership at any time for reasons including but not limited to violation of terms, non-payment, or disruptive behaviour. Notice of termination will be provided to the member. 

10. Member Responsibilities:

  • Members are responsible for keeping their contact information up-to-date and notifying 123Hub of any changes. Members are also required to adhere to space rules, maintain a professional demeanour, and respect fellow members.

11. Governing Law:

  • These membership terms and conditions are governed by the laws of [your jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [your jurisdiction].

12. Contact Information:

  • For any questions or concerns regarding membership terms, please contact [Your Coworking Space Name] at [contact email/phone].
  • By becoming a member of 123Hub, you acknowledge that you have read, understood, and agree to be bound by these membership terms and conditions.

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cafe123  Hire TERMS & CONDITIONS

Booking and Payment:
The Cafe123 Kitchen is a shared use facility, and 123Hub will control the times and manner of all Users access to and use of the Kitchen.

  • All café bookings are subject to availability and must be made in advance.
  • A deposit or full payment, along with a security deposit, may be required to secure the booking.
  • Payment must be made in full prior to the commencement of the booking.

Cancellation and Refunds:

  • Cancellations made within 7 days of the booking date may incur a cancellation fee.
  • Refunds for cancellations are subject to our discretion and may be subject to administrative fees.
  • No refunds will be provided for cancellations made within 72hours of the booking time.
Café Usage:

  • Café  must be used only for the purposes agreed upon at the time of booking.
  • The hirer is responsible for leaving the café in the same condition as it was found, including cleaning up after any catering.
  • Any damage to the kitchen or its contents will be the responsibility of the hirer and may incur additional charges.
  • Limited cutlery and cookware is available. User may supply personal equipment if preferred. Please discuss all small
    ware needs with the 123Hub Manager before your first session.
  • Cleaning supplies (paper towels, sanitizer, side towels, dish soap, and floor cleaning supplies) are provided by 123Hub.
    Users may supply their own personal use items (aprons, hair restraints, and gloves).

Access and Security:

  • Access to the café will be provided at the agreed-upon time and for the duration of the booking only.
  • The hirer is responsible for the security of the café during the booking period.

Additional Charges:

  • Charges for extended booking periods, additional services, or damages will be deducted from the security deposit or billed separately.

Health and Safety:

  • The hirer must comply with all health and safety regulations and guidelines during the booking period.
  • Any hazardous materials or activities are strictly prohibited.
  • No children under 16 are allowed in the kitchen when any food processing is taking place. 

Behaviour Policy:

  • The hirer and their guests must conduct themselves in a manner that is respectful to staff, other guests, and the premises.
  • Any behaviour deemed inappropriate or disruptive may result in the termination of the booking without refund.

Liability:

  • 123Hub does not accept any liability for loss, damage, or injury to persons or property during the booking period.
  • The hirer is responsible for obtaining appropriate insurance coverage for their activities.

Termination of Booking:

  • 123Hub reserves the right to terminate the booking at any time due to breach of these terms and conditions or for any other reason deemed necessary.
  • In the event of termination by 123Hub, a refund may be provided at our discretion.
  • 123Hub has the right to cancel the appointment of any client who is suspected to be under the influence of alcohol or drugs. 

General:

  • These terms and conditions are subject to change without notice.
  • By making a booking, the hirer agrees to abide by these terms and conditions in their entirety.

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ROOM HIRE  TERMS & CONDITIONS

Booking and Payment:

  • All room bookings are subject to availability and must be made in advance.
  • A deposit or full payment, along with a security deposit, may be required to secure the booking.
  • Payment must be made in full prior to the commencement of the booking.
Cancellation and Refunds:
  • Cancellations made within 7 days of the booking date may incur a cancellation fee.
  • Refunds for cancellations are subject to our discretion and may be subject to administrative fees.
  • No refunds will be provided for cancellations made within 72hours of the booking time.

Room Usage:

  • Rooms must be used only for the purposes agreed upon at the time of booking.
  • The hirer is responsible for leaving the room in the same condition as it was found, including cleaning up after any catering.
  • Any damage to the room or its contents will be the responsibility of the hirer and may incur additional charges.

Access and Security:

  • Access to the room will be provided at the agreed-upon time and for the duration of the booking only.
  • The hirer is responsible for the security of the room during the booking period. 

Additional Charges:

  • Any additional services requested during the booking period, such as catering or cleaning, may incur additional charges.
  • Charges for extended booking periods, additional services, or damages will be deducted from the security deposit or billed separately.

Health and Safety:

  • The hirer must comply with all health and safety regulations and guidelines during the booking period.
  • Any hazardous materials or activities are strictly prohibited.

Behaviour Policy:

  • The hirer and their guests must conduct themselves in a manner that is respectful to staff, other guests, and the premises.
  • Any behaviour deemed inappropriate or disruptive may result in the termination of the booking without refund.

Liability:

  • 123Hub does not accept any liability for loss, damage, or injury to persons or property during the booking period.
  • The hirer is responsible for obtaining appropriate insurance coverage for their activities.
Termination of Booking:
  • 123Hub reserves the right to terminate the booking at any time due to breach of these terms and conditions or for any other reason deemed necessary.
  • In the event of termination by 123Hub, a refund may be provided at our discretion.
General:
  • These terms and conditions are subject to change without notice.
  • By making a booking, the hirer agrees to abide by these terms and conditions in their entirety.

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